AI for Work & Business

Course overview

Artificial Intelligence is rapidly transforming how businesses operate, how professionals work and how organisations compete. From content development and research to customer service, marketing, data analysis and business planning, AI is creating new possibilities for improving productivity and achieving better results.

Professionals and business owners who understand how to apply AI effectively can make better use of their time, simplify routine tasks, improve the quality of their work and identify new opportunities for growth.

The AI for Work & Business programme by King Solomon Business School introduces participants to the practical application of Artificial Intelligence in everyday professional and business activities. It focuses on making AI understandable, accessible and useful, even for participants without a technical or programming background.

Participants will explore practical AI applications, learn how to communicate effectively with AI tools, discover productivity-enhancing techniques and understand how to integrate AI into their professional responsibilities and business operations.

• Introduction to Artificial Intelligence and the changing world of work
• Understanding Generative AI and its practical applications
• Working effectively with AI tools and platforms
• Prompt engineering: how to give AI clear and effective instructions
• AI for business research, planning and decision-making
• AI for content creation, communication and marketing
• AI applications in administration and office productivity
• AI for customer service and business development
• AI-assisted data analysis, reporting and presentations
• Automating routine tasks and improving workflow efficiency
• Responsible AI use, data privacy, accuracy and ethical considerations
• Identifying opportunities to integrate AI into business operations

By the end of this programme, participants should be able to:

• Understand the fundamentals of AI and its relevance to modern workplaces
• Identify practical AI tools that can support their professional responsibilities
• Write more effective prompts and obtain better results from AI applications
• Use AI to support research, writing, planning and content development
• Improve productivity by applying AI to selected routine tasks
• Explore AI applications for marketing, customer service and business growth
• Use AI to support analysis, reporting and informed decision-making
• Recognise the limitations and risks associated with AI-generated information
• Develop ideas for integrating AI into their work or business operations

• Entrepreneurs and business owners
• Corporate executives and managers
• Administrative and office professionals
• Marketing and communication professionals
• Business development officers
• Consultants and independent professionals
• Trainers, educators and researchers
• Students and young professionals
• Anyone interested in becoming more productive and digitally capable